- #IFINANCE MISSISSIPPI COURT FULL#
- #IFINANCE MISSISSIPPI COURT PROFESSIONAL#
A track record of customer retention and sales growth in a previous role and/or successful account management/customer relationship management experience of a Finance/SaaS product would be strongly advantageous. Preferably holds an undergraduate degree (or equivalent). Undertake any other reasonable tasks or projects which support iSAMS business needs and are within the post holders’ capabilities. Use this information to make sound commercial decisions. Keep up to date with educational, market and competitor developments in order to speak with confidence and credibility in front of schools. Function as the voice of the customer with internal departments and provide feedback on how iSAMS can better serve our schools. Build trusted and lasting relationships with client schools to ensure retention of business. Be able to speak confidently about any projects/campaign you are working on including the sales potential, their progress and current status as required. Develop and share ideas around achieving sales and client retention targets. Be able to speak confidently about all your sales opportunities, their progress and current status as required. Provide daily updates on client activity to be shared with the company Directors and Sales team. Create and maintain accurate forecast sales performance documents. Maintain accurate client records within Salesforce for all contact information, customer service actions and status of sales opportunities. Maintain an in-depth knowledge of our Finance solutions, as well as our Training, Installation, MIS, Support Services and our business in order to inform schools about system developments (features/functionality/products/services) and relevant company news, highlighting the value to them. Attend conferences, exhibitions, user groups, sales seminars and other events as required. This includes identifying functionality not currently available to them in their existing systems which could be of value and assisting with planning the adoption of Finance products within the school. Work proactively with schools to maximise the investment opportunity in our solution and maximise the utilisation. Ensure accurate post-meeting reports are shared with customers detailing the content of the meeting and any required actions are followed up in a timely manner. Conduct on-site visits and online meetings to showcase product functionality and services. #IFINANCE MISSISSIPPI COURT PROFESSIONAL#
To deliver professional presentations with an excellent knowledge of IRIS products.Deal with any customer concerns or complaints in a timely and professional manner, liaising with other departments as required in order to form a suitable response.To be the primary contact for your assigned client schools, ensuring regular communication and high levels of customer satisfaction and deliver any sales opportunities.
#IFINANCE MISSISSIPPI COURT FULL#
Through regular client communication, video calls and on-site visits, you will help identify cross sale opportunities and manage the full sales process through to closure.
Lead generation is expected through networking with potential new clients and existing customers.
You will also demonstrate and sell products from the IRIS portfolio to new and existing schools, working on leads generated by the Marketing team.Īs well as visiting customers, you will be required to attend School Association and IT Exhibitions/Conferences. You will also focus on building lasting relationships with client schools to drive customer satisfaction ensure the iFinance profile and utilisation is high across the school userbase and drive sales of the full iFinance product/service portfolio.
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